What Our Clients Say

At Civic Solutions, our mission is to ensure your organization becomes stronger as a result of using our services. Here is what some of our clients have to say.


For the last few years I have had the pleasure of attending the Annual Assessment and Taxation Seminars put together by Civic Solutions . . .

These sessions have been extremely well thought-out days with no time wasted at all. Lavinia and her team have done a fantastic job ensuring the information covered has always been pertinent to our positions as property tax clerks or coordinators. In an industry where there is not a lot of additional training provided, these sessions are viewed as highly beneficial.  I look forward to attending more of these sessions in the future. 

Marc Perreault, Payroll, Benefits and Property Tax Coordinator, City of Lacombe



Civic Solutions has provided our Finance Officer services since 2007 and it has paid off in spades for the Village of Delburne.

Having Civic Solutions work on our finance activities provides us with the added benefits of additional separation of duties not normally allowed in a smaller organization, increased in-house training opportunities, and improved reporting. We’ve been able to free up staff time, allowing us to concentrate on other business activities we may not have time for otherwise. Delburne has saved money in audit fees and training by having Civic Solutions work with us.

Civic Solutions serves as a resource no municipality should be without.

Karen Fegan, CLGM, CAO, Village of Delburne




I am so happy with what Civic Solutions Inc. has accomplished for the Village of Lomond.

We have contracted them to assist us with a wide variety of projects, from PSAB3150 compliance to the creation of electronic document tools, to grant writing. Every time we use Civic Solutions, the efficiencies we come away with give us savings.


Civic Solutions has developed and provided the village with electronic tools for us to use in grant tracking, records management, and agenda and minutes preparation. These tools are very effective in streamlining and simplifying processes. For example, we undertook a multimillion dollar project that required us to maximize grant funding and track expenses and grants over several years. Civic Solutions helped us with two things for this project. They wrote a funding application to the Community Infrastructure Improvement Fund that netted us more than $80,000 for one component of the project and developed a project tracking tool that we use to track the expenditures and grants. This tool calculates the funding splits for each expense type, pulls GIC interest into the funding and tracks the transfers required from investments. This is a great cash flow tool for me to use for the project. I also use it to cross check back to the bank reconciliations I prepare for the GICs.


When Civic Solutions worked with us on the tangible capital asset project they came across an investment we had made in street lights in the 1990s. They asked us to investigate the matter with the company and we found out that they had an error in their records. After the error was corrected we received in excess of $20,000 cash back and a credit on our street light utility account that lasted 18 months. That one finding more than paid for Civic’s TCA project services.


Tracy Doram, CAO, Village of Lomond



The Alberta Elected Officials Education Program Corporation (AEOEPC), its board and shareholders, would like to formally offer our appreciation for the fine work and tireless dedication [Lavinia Henderson] showed during [her] time as Chief Executive Officer.

Over the past five years, Civic Solutions Inc. has played a key role in the development of the EOEP and was equally instrumental in the completion of its roster of courses. [Their] strategic guidance and planning allowed the EOEP to expand its course offerings to online learning, which is certainly no small feat.


Although Civic Solutions involvement has come to a conclusion, the program will surely continue to benefit from the experience and expertise that [Ms. Henderson] provided during her tenure. We wish Civic Solutions the very best in [their] future endeavours.


Gerald Rhodes, CLGM, MBA, CAE, Executive Director, AAMDC

John McGowan, Chief Executive Officer, AUMA